PAYMENT CONDITIONS

The payment must be made 50% at the time of booking after confirming the type of program chosen, by bank transfer, debit/credit card or PAYPAL. The remaining 50% must be paid up to 24 hours before the program start date.

If you wish to pay in cash, the maximum amount is subject to Portuguese law.

Renting a yacht the size of ENIGMAE Special Edition is a dream we can make come true for you so that you can spend a wonderful and unique day with family and friends that you will never forget.

CANCELLATIONS

In case of cancellation of the program, on the client’s initiative up to 30 calendar days before the date of the event, we will refund the amount of the amounts paid, net of bank charges or commissions charged by credit cards and other proven expenses.

In case of cancellation of the program, on the client’s initiative, between the 29th and 15th day before the date of the event, 50% of the amounts paid will be refunded, less bank charges or credit card fees and other proven expenses.

In case of cancellation between the 14th day and the date of the event, no refund will be given.

If the client arrives late, the time will be deducted from the total duration of the program. If the client arrives more than 90 minutes after the agreed departure time, the program will be cancelled without refund.

If, for reasons of force majeure (due to illness, accident, safety problems with the boat, or closure of the port or marina decreed by the maritime authority), we cannot hold the program, all amounts paid will be fully refunded.

WEATHER CONDITIONS

Safety on board the vessels depends on the weather conditions.

Two or three days before any event, we will know the expected weather forecast.

If the National Civil Protection Authority or the Maritime Authority, namely the Port Captains of Faro and Portimão, issue warnings of navigation hazards that could put in risk the occupants and the boat, we will try to reschedule the program for another day. If, for reasons of external nature, this is not possible for the clients (they are going to travel the next day, etc.), the value of the reservation will be fully refunded, deducting only bank charges or commissions charged by credit cards and other expenses incurred.

ADDITIONAL INFORMATION

Clothing should be light and personal hygiene products appropriate. This should include a hat, swimming shorts, sunscreen, sunglasses and thermally comfortable clothing.  Footwear must be removed prior to boarding and will be stored by us. Inside ENIGMAE Special Edition you must walk barefoot.

ENIGMAE Special Edition has a small pharmacy and the skipper is trained in First Aid.

ENIGMAE Special Edition is equipped with all the standard safety equipment, individual life jackets, life rafts, automatic Radio Beacon for emergency locating and “very-lights”.
IMPORTANT – PLEASE FOLLOW CAREFULLY ALL INSTRUCTIONS GIVEN BY THE TRIPULATION.

BOOKING CONDITIONS

Our charters include all the insurances required, including crew, liability, personal accident and life insurance, in the amount of coverage required by the applicable Portuguese legislation.

Daily charters include fuel, welcome anti-oxidant red fruits champagne cocktail, snacks, wines, gin, beer, cheese, charcuterie and the use of the Williams 325 JetTender and the SeaDoo Spark Trixx watercraft.

On “over-night” rentals, meals are not included and are at the expense of the client, but are organized by us.

We serve meals on board upon request and a menu can be presented for this purpose.